Make your Service Visit at Matt Davis Auto a Good One

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

Emergency! (Vehicle Emergency items)

"I never expected it could happen to me." Countless drivers have said that after they've had an emergency turn their lives upside down. So before that happens to you, let's thinking about planning ahead for an emergency with a few things you should keep in your vehicle.

• Road flares. If you've ever driven by a disabled vehicle sitting at the side of the highway at night, you know how terribly hard it is to see, especially in bad weather like rain.  If you are the one in that broken down vehicle, you run the risk of being hit by a vehicle whose driver literally may not be able to see you.  The best emergency signal includes one or more road flares.  There's a reason police officers and firefighters carry them in their vehicles.  When you see a series of burning red flares at the side of the road, you know something serious is going on.  These are far more visible at a much longer distance than nearly any other portable signal device.

• Fire extinguisher.  Thousands of vehicles catch fire every year.   Most fires start small but can get out of control. It's vital to have a fire extinguisher in your vehicle, and there are several small ones designed especially for the job.  Since many different types of vehicle fires can start, make sure the extinguisher you choose will handle every fire from gasoline to electrical. Some have handy mounting brackets. And keep it up to date!

• Flashlight.  Sure, your cell phone likely has a light in it.  But you will need that phone for communication if there's an emergency. Plus, the light’s just not that bright.  So carry an LED flashlight designed for automotive use.  LEDs produce a lot of light with little power; plus, many of those designed for vehicles include a lantern which will light up a wider area. It’s vital if you have to read your vehicle's jack instructions or tend to an injured person.

• Drinking water and snacks.  If your vehicle breaks down during bad weather and you may be forced to stay with it for a long time, you'll need food and water to survive until help can arrive.  These are simply the necessities of life, so have a small supply on hand, just in case.

Other things like basic tools, a first aid kit, a space blanket and jumper cables are also good ideas.  Many service repair facilities offer these items for sale, and you can ask your service advisor for suggestions.  While it's fresh in your mind, plan a shopping trip and put together your own emergency kit now.  Sure, you can put it off, but you may find yourself stuck in a difficult situation, saying to yourself, "Only if…"

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com