What You Need to Know from Your Matt Davis Auto Service Advisor

Garner drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Matt Davis Auto uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Matt Davis Auto service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Garner drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Garner service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Garner have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

Matt Davis Auto Advice: Don't Overlook These 10 Automotive Services

Organization is the key to managing a busy life in NC. So setting up an annual calendar for vehicle care can keep Garner residents on top of preventive maintenance. But you can't just write “oil change” every few months on the calendar. Modern vehicles have many systems that are vital to the safe operation of a vehicle, and they all need to be inspected. Garner residents can't afford to overlook any of them.

The following is a list of preventive maintenance services that are often overlooked by vehicle owners in the Garner area. They are not presented in any particular order.

1. Matt Davis Auto Power Steering Service. Moisture gradually builds up in your power steering fluid, which can lead to corrosion in your steering system. The fluid also gets dirty, which can gum up your steering system. The fluid needs to be replaced periodically.

2. Matt Davis Auto Wheel Alignment. Wheels that are out of alignment will cause a vehicle to pull to one side. This is dangerous for Garner residents and can lead to accidents. Also, it causes uneven and rapid tire wear, which means tires must be replaced more often.

3. Matt Davis Auto Differential Service. They are part of the drive train system that transfers power from the engine to the wheels. Damage or wear in this system can make a vehicle undriveable.

4. Matt Davis Auto Cabin Air Filter. Your vehicle may or may not be equipped with a cabin air filter. Its job is to remove dust and pollen from the air that enters the passenger compartment of the vehicle. If this filter clogs, it can stink. So check your owner's manual to find out if your vehicle has a cabin air filter. If so, come visit us at Matt Davis Auto and get it changed according to the recommended schedule.

5. Matt Davis Auto Timing Belt Replacement. Most passenger cars and some vans and trucks have timing belts. Garner residents can check their owner's manual to find out if their vehicle has one. If so, you can't drive without it. And if it breaks while on the road, you may be looking at thousands of dollars of repairs. So it is important to inspect it occasionally. If your vehicle has close to 60,000 miles/100,000 kilometers or more on it and you haven't had your timing belt replaced, then you need to find out the recommended replacement interval NOW.

6. Matt Davis Auto Transmission Service. Transmission fluid gets dirty and has to be replaced. If not, you risk repairs.

7. Matt Davis Auto Air Conditioning Service. The refrigerant in your air conditioner needs to be replaced periodically. This fluid doesn't just refrigerate air; it provides lubrication to the air conditioning system and conditions seals. Lack of fluid can damage components.

8. Matt Davis Auto Brake Service. Even if your brakes are quiet and working well, the brake fluid still might need to be changed. Over time, moisture builds up in brake fluid. Water has a different viscosity than brake fluid, so the brakes can't compress properly when there's too much moisture in the fluid — and you shouldn't need to be told how it is to drive with brakes that are compromised. Moisture in your brake fluid can also corrode parts in your brake system, causing it to fail altogether.

9. Matt Davis Auto Coolant System Service. Antifreeze is another fluid that needs to be changed regularly. If not, it actually becomes corrosive and begins to damage your cooling system. Eventually it can eat holes in your radiator.

10. Matt Davis Auto Fuel System Cleaning. Over time, your fuel system just gets gummed up, which can interfere with the flow of fuel in a number of ways.

Of course, your next question should be: How often do I need to get all of this done? Well, the answer varies depending on which service we're talking about, the make and model of your vehicle, the climate where you live in NC, your usual driving conditions and your driving habits.

But don't lose heart. Your owner's manual will give you a recommended service schedule for most of the service items listed. And you can get quality auto advice from your friendly and knowledgeable Matt Davis Auto service advisors to help you meet the service intervals that suit your vehicle.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com