AUTONET TV

A New Battery in Garner

Hello Garner drivers, let's talk about batteries. Car batteries are just like any rechargeable battery. They will eventually wear out and die. If you are shopping for a new battery in Garner, here's some auto advice to help you.

There are two measurements to consider when purchasing a new battery: cold cranking amps and reserve capacity. The power required to start a cold engine is measured in cold cranking amps. The number you need is determined by what kind of vehicle you drive and where you live. In general, higher-cylinder engines require more cold cranking amps than lower-cylinder engines. In other words, an eight-cylinder engine needs more cold cranking amps than a six-cylinder one. Also, diesel engines require more cold cranking amps than gasoline engines.

The weather where you live in NC also determines the number of cold cranking amps you need. The colder the vehicle engine, the more power it takes to get it started. Also, cold NC weather reduces the electrical efficiency of the battery, which reduces the amount of energy available in the battery to start the engine. Thus, in freezing temperatures, you need more power to start an engine, but you have less power available to get it started.

Your friendly and knowledgeable service advisor at Matt Davis Auto in Garner can help you choose an appropriate battery for your vehicle and your lifestyle. If you need extra power owing to cold weather or a need for more reserve capacity, you may want to choose a heavy-duty battery. Just make sure it fits into your vehicle. An oversized battery may give you the power you need, but it's a serious safety hazard if the terminals come into contact with other parts of the vehicle.

Keep in mind that preventive maintenance performed at Matt Davis Auto and good vehicle care can extend the life of your battery. Judicious use of electric gadgets and good driving habits are wise and can help you get the most out of your battery.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

Questions to Ask Your Garner Service Advisor

We find that a lot of Garner drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.

You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Garner automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It's all about the communication. It's a little harder when you're trying to find the right service center in Garner. But once you've developed a relationship, the communication should come easier.

What are some of the barriers to communication? Well, let's go back to the medical example. When your doctor's explaining something to you, it's something that she understands very well and is very familiar with. So she may use jargon you don't understand or that you don't have the education and training that's foundational to understanding what she's trying to explain.

So you fall behind and get frustrated.

It can be the same with your Garner automotive service advisors. Most of them are very busy trying to service and fix cars to get their customers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to customers. If you're not sure, ask what the payment policies are. For example, there's a big difference between giving your car a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while. Make sure you know what's done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your Garner service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is tight, he might be able to find a rebuilt or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about warranties for parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. Your service center and its technicians stand behind their work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that's done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received when the time comes to sell it.

Give us a call.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

Power Steering Service at Matt Davis Auto in Garner

Many Garner drivers have been hearing about technological advances in power steering, specifically electric power steering. Some very high-end cars have been featuring electric power steering. Power steering fluid has the necessary hydraulic properties and the ability to lubricate the internal parts. The power steering fluid also protects vehicle components from rust and corrosion.

Garner car owners should be aware that vehicle manufacturers recommend that the fluid be replaced on schedule. At Matt Davis Auto, the old fluid is drained and the system cleaned thoroughly. Fresh fluid is then installed.

Unfortunately, many Garner drivers don't realize how important it is to service their power steering, and some may not even know that it's necessary in the first place. A neglected power steering system can develop leaks that will shorten the life of the pump.

Garner drivers should be aware of warnings that indicate possible power steering problems: the need to constantly add power steering fluid, a loud whining from the pump, erratic power assist or high steering effort. If you're experiencing any of these problems, have your power steering checked out at Matt Davis Auto in Garner.

In addition to the pump and hydraulic system, there are mechanical parts in the steering system. The rods, arms, joints and knuckles that actually turn the wheels can become worn or damaged. A standard alignment service at Matt Davis Auto includes an inspection of steering components.

See if you notice any of these: play in the steering wheel, the steering wheel is off center, or there's a noise coming from your front wheels, especially when turning.  If so, have your friendly and knowledgeable Matt Davis Auto service advisor do an inspection so the problem can be corrected. Waiting too long could cause uneven tire wear and may even lead to steering failure. 

Give us a call.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

Direct Fuel Injection Update from Matt Davis Auto

For those of you in Garner, NC who pay attention to these things, you may have been hearing about the new direct injection engines and want to learn more about them. Some deliver the power of a V8 with the economy of a V6.

For example, in one family of engines the conventional V6 makes about 250 horsepower. The direct injection version of the same engine makes over 300 horsepower and gets essentially the same fuel economy. The turbocharged version makes over 350 horsepower.

So what are the differences from a conventional engine?

The core difference is in the fuel injection system. The system most vehicles use now is called a port injection system. The fuel injector squirts fuel into a port just outside the cylinder where it's then drawn into the engine with the air.

With a direct injection system, the injector squirts the fuel directly into the cylinder. The gain in power and economy come because fuel injected directly into the cylinder during the combustion cycle is burned much more efficiently.

First, the fuel is squirted in at hundreds of times more pressure, so it's atomized much better and burns cleaner and stronger. The other big advance is in electronics. Faster engine management computers can control the additional precision required to manage direct fuel injection.

Fuel injectors are precision instruments. They have to deliver a precise amount of fuel at exactly the right time. The design of the engine also dictates a particular spray pattern for the fuel. If a fuel injector is dirty or gummed up, it can't do its job as well. That means less power and worse fuel economy for your vehicle and can lead to damaged fuel injectors.

Replacing fuel injectors at Matt Davis Auto isn't cheap. Direct injection injectors are even more expensive because of the extremely high-pressure they use. Same thing for diesel fuel injectors; we're talking mortgage payment-range to replace a set of diesel injectors.

A professional fuel system cleaning from Matt Davis Auto gets out the gum and varnish in the whole system, including the fuel injectors. Keep those injectors clean and they'll last a long, long time.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com

Drive Train Service in Garner at Matt Davis Auto

The drive train in your vehicle includes all the components that transfer power from the transmission to the wheels. Those components differ depending on what type of vehicle you drive, namely, front-wheel drive, rear-wheel drive, all-wheel drive or four-wheel drive. The preventive maintenance your driveshaft needs will also differ by what type of vehicle you drive.

Let's start with front-wheel drive. In this vehicle, the transmission and the differential are combined in one component, known as the transaxle. The transaxle is connected to two half-shafts (axles), which are then connected to the wheels with a constant velocity (or CV) joint, which is protected by an airtight rubber boot.

Matt Davis Auto service for this type of driveline includes servicing the transaxle and inspecting the CV boot. If the boot is damaged, the CV joint will need to be inspected, and the boot will need to be replaced. If you hear a clicking noise in your wheel wells when you turn, you may have a damaged CV joint. A damaged CV joint should be replaced.

Rear-wheel drive vehicles generally have a transmission in the front of the car and the differential in the back. A driveshaft (it looks like a long tube) connects the transmission to the differential. Some vehicles may have a two-piece driveshaft, which are connected to the differential with universal joints or U-joints. Again, the differential is connected to two half-shafts that go out to the wheels.

Matt Davis Auto service on the drive train on a rear-wheel drive vehicle starts with servicing the differential. It will need its fluid drained and replaced regularly. The seals on the axles should also be inspected for wear or leaks. Leaking or damaged seals may mean the axle needs to be serviced as well. Also, U-joints can wear out. If you hear clunking or feel a jolt when you shift into drive or into reverse, it could indicate a driveline problem.

All-wheel drive vehicles provide power from the transmission to all of the wheels, instead of just to the front or rear. The advantage is that the vehicle can adapt to different driving conditions and transfer more power to the front or back wheels as needed. The disadvantages are that the driveline is more complicated, and the vehicle weighs slightly more.

Many all-wheel drive vehicles are based on a front-wheel drive set-up. They also have a differential in the rear and one in the center of the vehicle that allows power to transfer to the front and rear. A shaft runs from the transfer case to the center differential, and another from the center differential to the rear differential.

Servicing an all-wheel drive at Matt Davis Auto involves servicing ALL of the differentials and inspecting the joints and seals for wear, leaks or damage.

Four-wheel drive vehicles are rear-wheel drive vehicles that have an option to transfer power to the front wheels. In other words, they can be driven as either rear-wheel or four-wheel drive vehicles. These vehicles are specifically designed for the harsh driving conditions Garner drivers encounter off-road. The driveline in a four-wheel drive vehicle is similar to that of an all-wheel drive vehicle. The center differential, however, is a transfer case. Maintenance requires servicing both of the differentials and the transfer case, as well as an inspection of the joints and seals.

Garner auto owners would be wise to check with their owner's manual for recommendations on how often to service their vehicle drive train. It's also good auto advice to check with your friendly and knowledgeable Matt Davis Auto service advisor as well. You may live in an area in NC where weather or driving conditions require more frequent servicing of the drive train.


Good car care at Matt Davis Auto in Garner always includes taking care of your driveline. Without it, your vehicle becomes a very large paperweight.

Matt Davis Auto
875 US Highway 70 W
Garner, NC 27529
(919) 600-5125
http://www.mattdavisauto.com